Qualification objectives of the module:
- The lecture gives an introduction to the basic questions and problem areas of corporate communications.
- Students are expected to learn the crucial importance of information and communication for specialized economic activities and acquire important communication theories.
- Moreover, they should be enabled to apply such principles and concepts within important segments of corporate communications (employees, customers, general public).
Module contents:
- Introduction
- Economic importance of information and communication
- Communication theories
- Media and communication paths
- Customer communication
- Employee communication
Literature:
Mast, C. (2010): Unternehmenskommunikation: Ein Leitfaden, 4. Aufl., Stuttgart (Lucius).
Meckel, M./Schmid, B. F. (2008): Unternehmenskommunikation: Kommunikationsmanagement aus Sicht der Unternehmensführung, 2. Aufl., Wiesbaden (Gabler).
Picot, A./Reichwald, R./Wigand, R. T. (2003): Die grenzenlose Unternehmung: Information, Organisation und Management, 5. Aufl., Wiesbaden (Gabler).